Privacy Policy

Easy 3D Print cares deeply about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services made available through it by Easy 3D Print. The effective date of these terms is 23/02/2026; upon publication of a new version, all previous versions become invalid. This privacy policy describes what data is collected about you, what it is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.

Software

mijn.host

We use services from mijn.host. mijn.host processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. This does not constitute personal data. mijn.host has taken appropriate technical and organisational measures to prevent loss and unauthorised use of your personal data. mijn.host is bound by a confidentiality obligation under the agreement.

Payment Processors

Mollie

For processing (part of) the payments in our webshop, we use the Mollie platform. Mollie processes your name, address and place of residence, as well as your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organisational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in that context, to share (anonymised) data with third parties. All of the above safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than permitted under statutory retention periods.

Shipping and Logistics

PostNL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of PostNL to carry out deliveries. For this purpose, it is necessary that we share your name, address and place of residence with PostNL. PostNL uses this data solely for the purpose of fulfilling the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to those parties.

DHL

When you place an order with us, it is our responsibility to have your package delivered to you. We use the services of DHL to carry out deliveries. For this purpose, it is necessary that we share your name, address and place of residence with DHL. DHL uses this data solely for the purpose of fulfilling the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to those parties.

Purpose of Data Processing

General Purpose of Processing

We use your data exclusively for our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we wish to use it to contact you at a later stage — other than at your request — we will ask for your explicit consent. Your data will not be shared with third parties, except to fulfil accounting and other administrative obligations. These third parties are all bound by confidentiality under the agreement between them and us, or by oath or statutory obligation.

Automatically Collected Data

Data that is automatically collected by our website is processed for the purpose of further improving our services. This data (such as your IP address, web browser and operating system) does not constitute personal data.

Cooperation with Fiscal and Criminal Investigations

In certain cases, Easy 3D Print may be legally required to share your data in connection with fiscal or criminal investigations by government authorities. In such a case, we are compelled to share your data, but we will resist doing so to the extent permitted by law.

Retention Periods

We retain your data for as long as you are a client of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us of this, we will also treat it as a request to be forgotten. This also means we will not retain your data for more than two years from the last point of contact or transaction, unless a legal justification exists for doing so. Under applicable administrative obligations, we are required to retain invoices containing your (personal) data, and we will therefore keep this data for the duration of the applicable retention period. However, staff will no longer have access to your client profile or documents we have produced in connection with your assignment.

Your Rights

Under applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can exercise them. As a general rule, to prevent misuse, we send copies of your data only to the email address already known to us. If you wish to receive the data at a different email address or by post, for example, we will ask you to verify your identity. We maintain a record of handled requests; in the case of a request to be forgotten, we record anonymised data. All copies of your data will be provided in the machine-readable format used within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are misusing your personal data.

Right of Access

You always have the right to inspect the data that we (have) process(ed) that relates to or can be traced back to you. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send a copy of all data to your email address known to us, along with an overview of the processors who hold this data, indicating the category under which we have stored it.

Right to Rectification

You always have the right to have the data that we (have) process(ed) relating to or traceable to you corrected. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send a confirmation to your email address known to us that the data has been amended.

Right to Restriction of Processing

You always have the right to restrict the processing of data that we (have) process(ed) relating to or traceable to you. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send a confirmation to your email address known to us that the data will no longer be processed until you lift the restriction.

Right to Data Portability

You always have the right to have the data that we (have) process(ed) relating to or traceable to you transferred to another party. You can submit a request to our privacy officer. You will receive a response within 30 days. If your request is granted, we will send copies of all data relating to you that we have processed, or that has been processed by other processors or third parties on our behalf, to your email address known to us. In all likelihood, we will no longer be able to continue providing our services in such a case, as the secure linking of data files can no longer be guaranteed.

Right to Object and Other Rights

In applicable cases, you have the right to object to the processing of your personal data by or on behalf of Easy 3D Print. If you object, we will immediately suspend data processing pending the handling of your objection. If your objection is well-founded, we will make copies of the data we (have) process(ed) available to you and thereafter permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a manner that triggers this right. If you believe otherwise, please contact our privacy officer.

Cookies

Google Analytics

Cookies are placed on our website by the American company Google, as part of the "Analytics" service. We use this service to track and report on how visitors use the website. This processor may be legally required to provide access to this data under applicable laws and regulations. We collect information about your browsing behaviour and share this data with Google. Google may interpret this information in combination with other datasets and thereby track your movements across the internet. Google uses this information for, among other things, targeted advertising (Adwords) and other Google services and products.

Third-Party Cookies

Where third-party software solutions make use of cookies, this is stated in this privacy statement. Changes to the Privacy Policy We reserve the right to amend our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you of this by email.